Privacy Policy & Terms of Use

RemortgageExpert.co.uk

1. Introduction

RemortgageExpert.co.uk ("we", "us", or "our") is committed to protecting your privacy and being transparent about how we collect and use your personal data.

We are not a regulated insurance broker and do not provide regulated financial advice. Our role is to provide information and connect users with FCA-authorised partners who can offer regulated advice on life insurance and protection products.

2. Information We Collect

We may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Basic demographic data (e.g. age, postcode)
  • Any information provided via enquiry forms

We do not knowingly collect sensitive personal information unless voluntarily submitted.

3. How We Use Your Information

Your data may be used to:

  • Respond to your enquiries
  • Refer you to an FCA-authorised adviser for life insurance advice
  • Improve website performance and user experience

4. Sharing Your Information

We may or may not sell your data. Where applicable, your personal data may be shared with FCA-authorised mortgage advisers for the purpose of providing regulated advice, but only when you have given consent or requested such contact.

We ensure that all third parties we share data with are required to maintain appropriate data protection and security standards.

5. Legal Basis for Processing

We process your personal data:

  • Based on your consent
  • Where necessary for legitimate interests (e.g. responding to an enquiry)

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the ICO

To exercise your rights, please contact us at: [email protected]

7. Cookies & Tracking

We use cookies to improve your browsing experience and understand how our website is used. You can manage cookie preferences via your browser settings.

8. Disclaimer

RemortgageExpert.co.uk is not a regulated entity and does not provide financial or mortgage advice. Any regulated advice will be given solely by one of our FCA-authorised partner firms. By submitting your information, you agree that we may share your details with one of these advisers.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this policy or your data rights, please contact us at:

Email: [email protected]

Address: 26 Berrycroft Ln, Romiley, Stockport SK6 3AU